Posted Aug 26, 2024 543 views
The Control Room Operator is responsible for monitoring and managing security systems, including CCTV, alarm systems, and access control systems. This role involves coordinating with security personnel, responding to incidents, and ensuring the safety and security of the premises under surveillance. The Control Room Operator must be vigilant, detail-oriented, and able to handle emergency situations efficiently.
Key Responsibilities:
Monitor Surveillance Systems: Continuously monitor CCTV cameras, access control systems, and alarm systems to detect and respond to suspicious activities or security breaches.
Incident Response: Respond promptly to alarms and other signals, assess the situation, and take appropriate action, including contacting emergency services, security personnel, or law enforcement as needed.
Communication: Maintain clear and professional communication with on-site security teams, management, and external agencies during incidents. Relay important information in a timely manner.
Record Keeping: Accurately document incidents, daily activities, and other relevant information in logs and reports. Ensure all records are maintained in accordance with company policies and legal requirements.
System Management: Operate and troubleshoot security systems, ensuring all equipment is functioning correctly. Report any technical issues to the appropriate personnel for resolution.
Access Control: Monitor and manage access to the premises, ensuring only authorized personnel are granted entry. Verify the identity of individuals attempting to enter restricted areas.
Emergency Procedures: Follow established protocols during emergencies, including evacuation procedures, lockdowns, and coordinating with first responders.
Compliance: Ensure all activities are conducted in compliance with company policies, industry standards, and legal regulations related to security and surveillance.
Training: Participate in ongoing training sessions to stay updated on the latest security protocols, system updates, and emergency procedures.
Experience: Previous experience in a control room environment, security operations, or a similar role is preferred.
Skills:
- Strong observational skills and attention to detail.
- Ability to work under pressure and handle stressful situations calmly.
- Excellent communication skills, both verbal and written.
- Proficiency in operating security systems and related technology.
- Good problem-solving abilities and decision-making skills.
Availability: Willingness to work in shifts, including nights, weekends, and holidays as required.
Physical Requirements:
- Ability to sit for extended periods while monitoring security systems.
- Visual acuity to observe details on surveillance monitors.
- Ability to respond quickly and effectively to incidents.
Skills
Job Details
Uppal Security Services (USS)
Uppal Security Services (USS) is a leading security company in Pakistan, Head Quartered at Islamabad, with regional offices in Peshawar, Quetta, Lahore and Karachi. USS is ISO 9001:2015 certified company registered with Security & Exchange Commission of Pakistan (SECP) and authorized licensee of PTA to provide wireless and tracking services in Pakistan, focused on providing international standards smart security solution to the Government and Corporate sector. Established in 2007, USS has delivered projects of diverse and complex nature stating to different public and private entities such as Foreign Consultants & Companies, Civil Law Enforcement Agencies, Banks and Telecom Sector ranging from Physical Security Services, Security Equipment, Tracking, Surveillance, Mission Critical Command & Control Centers to end-to-end automation and providing security services to every nook and corner of Pakistan.
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