We require an experienced Floot Supervisor / Team Leader for the US-based Inbound Campaign of Internet, AT&T, Xfinity, Spectrum, Direct TV, and My TV. Candidates must have good listening and communication skills in English must have experience of 2 years in the same field and must to meet the target sale.

Responsibilities & Requirements:-

  • Day-to-day management of the Record
  • Excellent verbal communication skills ( Speaking & Listening ) with a good American or British Accent.
  • Owning client relationships and having strong communication with clients and other team members.
  • Able to deal with clients over voice calls and resolve issues along with performing/assisting any needs or requirements.
  • Candidates with a Graduation Degree are encouraged to apply, Master will be considered as a plus.
  • Deliver best-in-class customer experience to provide the customer with relevant information, advice, and conversion opportunities.
  • Meets the target 
  • Work with and through agents 
  • Can do attitude 
  • Familiar with all marketing knowledge

Job Details

Industry:
Functional Area:
Total Positions:
1 Post
Job Shift:
Third Shift (Night)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Minimum Experience:
3 Years
Apply Before:
Feb 14, 2024
Posting Date:
Jan 14, 2024

Virtual Global Assistance (Pvt) Ltd

Call Center · 11-50 employees - Lahore

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