Posted 2 hours ago 9 views Report Job
We are looking for a Customer Support & Scheduling Specialist to assist with patient interactions, appointment scheduling, and follow-ups. Your role will be vital in ensuring smooth operations and exceptional patient care.
Key Responsibilities:
- Schedule appointments for doctors and manage their calendars efficiently.
- Call patients to confirm appointments, reschedule, or follow up on care.
- Provide excellent support to patients via phone and email.
- Address inquiries and resolve patient concerns with professionalism.
- Maintain accurate records of patient interactions and scheduling updates.
Requirements:
- Outstanding written and oral communication skills.
- Strong organizational skills with attention to detail.
- Proficiency in using scheduling tools and basic office software.
- A customer-first mindset with the ability to handle sensitive information confidentially.
- Previous experience in healthcare, customer service, or scheduling is a plus.
What We Offer:
- Competitive compensation.
- A collaborative and supportive work environment.
- Opportunities to grow within a healthcare-focused organization.
Skills
Job Details
Industry:
Functional Area:
Total Positions:
1 Post
Job Shift:
Third Shift (Night)
Gender:
No Preference
Age:
23 - 30 Years
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Minimum Experience:
Less than 1 Year
Apply Before:
Nov 23, 2024
Posting Date:
Nov 20, 2024
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