This employer is no longer accepting CVs for this job, it has been deactivated by the company's administrator.
Posted Sep 20, 2023 243 views
PKR. 40,000 - 60,000/Month
Responsibilities:
- Conduct verification calls with customers to confirm the accuracy of information provided during previous conversations.
- Handle customer inquiries and provide exceptional service while maintaining a professional and courteous demeanor.
- Collaborate with team members and supervisors to identify process improvements and enhance overall efficiency.
- Adhere to call center metrics and targets, including call quality, average handling time, and customer satisfaction scores.
- Stay updated on product knowledge and company policies to provide accurate information during verification calls.
- Handle sensitive customer information with confidentiality and adhere to data protection guidelines.
Job Details
Industry:
Functional Area:
Total Positions:
10 Posts
Job Shift:
Third Shift (Night)
Job Location:
Shamsabad,
Rawalpindi,
Pakistan
Gender:
No Preference
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Experience:
Fresh - 1 Year
Apply Before:
Oct 20, 2023
Posting Date:
Sep 20, 2023
Wasi Communication
Telecommunication / ISP · 51-100 employees - Rawalpindi
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