Key Account Manager - Client Services

Wide HR

Multiple Cities, Pakistan

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Posted 15 hours ago 158 views Report Job

PKR. 70,000 - 100,000/Month

As a Key Account Manager (Client), you will be the primary point of contact for our key clients, ensuring smooth communication and excellent service delivery. You’ll be responsible for building long-term relationships, maintaining client satisfaction, and identifying new opportunities for growth.

Client Relationship Management: Develop and nurture relationships with key clients, ensuring their needs are met and expectations exceeded.
Account Strategy & Growth: Identify opportunities to grow accounts, helping clients achieve their business goals and aligning strategies with internal teams.
Client Onboarding: Coordinate smooth onboarding for new clients and ensure a seamless transition into service delivery.
Reporting & Analysis: Provide regular reports on account status, performance, and key metrics.
Team Collaboration: Work closely with project managers and other teams to ensure projects are delivered on time and meet client expectations.

What we are looking for:

Bachelor's degree in Marketing, Business Administration, or a related field.
3+ years of experience in client account management or business development.
Proven ability to build strong, lasting relationships with clients.
Exceptional verbal and written communication skills. A US accent is preferred for US and Canadian clients.
Strong problem-solving abilities and a results-driven mindset.
Ability to manage multiple clients accounts simultaneously..
50 Mbps internet or higher to ensure smooth remote work.
Must be comfortable working EU and USA shifts.