Telemarketing Representative

The Telemarketing Representative is responsible for generating sales and leads by reaching out to potential customers over the phone. This role involves engaging with customers, understanding their needs, and promoting products or services to meet those needs. The ideal candidate will possess excellent communication skills, a persuasive attitude, and the ability to handle objections effectively.

Key Responsibilities:

Outbound Calls:
- Make outbound calls to potential and existing customers to promote products or services.
- Use scripts to provide information about product features, prices, and benefits.
Lead Generation:
- Identify and qualify potential sales opportunities through targeted calls.
- Collect and record accurate customer information for follow-up purposes.
Customer Engagement:
- Establish and maintain positive relationships with customers.
- Respond to customer inquiries and resolve issues in a timely and professional manner.
Data Management:
- Maintain detailed records of calls, customer interactions, and sales.
- Update customer information in the CRM system accurately.
Feedback Collection:
- Gather customer feedback and provide insights to the sales and marketing teams.
- Participate in team meetings to discuss sales strategies and performance.
Follow-Up:
- Schedule follow-up calls to ensure customer satisfaction and repeat business.
- Send follow-up emails or messages as necessary.

Qualifications:

Proven experience as a Telemarketing Representative or similar sales/customer service role.
Proficient in Microsoft Office Suite and CRM software.
Excellent verbal communication and interpersonal skills.
Strong persuasive and negotiation skills.
Ability to handle rejection and remain resilient.
Strong organizational skills and attention to detail.
Ability to work independently and as part of a team.

Work Environment:

This position typically operates in a call center environment office.
Requires the use of standard office equipment such as computers, phones, and headsets.

Physical Requirements:

Ability to sit for long periods and use a computer and telephone.

Salary and Benefits:

Competitive base salary with performance-based incentives.
Health, dental, and vision allowance.
Paid time off and holidays.
Opportunities for professional development and career advancement.

Skills

Sales Acquisition Telemarketing Technical Discussions

Job Details

Job Channel:

Women Jobs

Industry:

E-Commerce / E- Business

Functional Area:

Telemarketing

Total Positions:

1 Post

Job Shift:

First Shift (Day)

Job Type:

Full Time/Permanent

Job Location:

DHA, Lahore, Pakistan

Gender:

Female

Education:

Non-Matriculation only

Career Level:

Entry Level

Minimum Experience:

Fresh

Apply Before:

Aug 07, 2024

Posting Date:

Jul 06, 2024

Zam Mart (Smc-Private) Ltd

E-Commerce / E- Business · 1-10 employees - Lahore

ZAMMART is a unique online platform in Pakistan, distinguished by its comprehensive range of products and services tailored to local needs. It offers a diverse selection of goods, from everyday essentials to specialty items, catering to a wide variety of customer preferences. ZAMMART stands out for its user-friendly interface, making online shopping accessible and convenient for all age groups. Additionally, it emphasizes customer satisfaction through efficient delivery services and responsive customer support. The platform also supports local businesses by providing them with an avenue to reach a broader audience, fostering economic growth within the community.