Posted Jul 23, 2024 376 views
• Responding to customer inquiries via online mediums in a timely and efficient manner.
• Keeping up to date with company policies, procedures, and products to effectively answer customer questions.
• Providing feedback to the management team on areas for improvement in the customer support process
• Maintaining a high level of customer satisfaction by demonstrating empathy, patience, and a positive attitude
• Providing customers with product and service information as needed
• Escalating complex issues to higher authorities or departments as necessary
Job Qualifications:
• Excellent communication skills, both written and verbal
• Ability to multitask and manage multiple chat conversations at once
• Strong problem-solving and analytical skills
• Ability to work in a fast-paced environment and adapt to changing circumstances
• Proficiency in typing and using online chat software
Overall, as a Customer Service Representative, you will play a crucial role in ensuring the satisfaction of customers and maintaining the reputation of the company.
Job Details
Zulfiqar Motors CO.,LTD
ZULFIQAR MOTORS CO., LTD. has a wide selection of high quality, pre-owned (Used) Japanese vehicles in stock at all times, including Sedan cars, Hatchback cars, Sports cars, Jeeps, Commercial Van, Pick-ups, Buses, Trucks etc. all at competitive prices. We believe in Good Quality, Low Prices (with the lowest profit), and Quick Shipment. Our staff is highly qualified, well trained, and give special attention to quality.
What is your Competitive Advantage?
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